Shipping policy

United States

Shipment method	Estimated delivery time	Shipment cost
Standard Shipping Orders Below $90	4-7 Days	$9.90
Free Standard Shipping Orders Above $90	4-7 Days	Free

Rest of World

Shipment method	Estimated delivery time	Shipment cost
Standard Shipping Orders Below $90	4-9 Days	$9.90
Free Standard Shipping Orders Above $90	4-9 Days	Free

*Shipping times are subject to stock availability and exclude clearance/customs delays.

HANDLING

All orders will be dispatched from our warehouse within 2 business days. All orders will automatically come with tracking regardless of Standard or Express shipping. This means that from the moment it leaves our warehouse right through to its delivery, you can track it right to your door! We are not responsible for delayed shipments or orders sent to incorrect, invalid addresses.

If you are a customer outside of Australia, New Zealand, The United States of America, and Canada, shipping costs, duties and taxes, and/or customs fees will not be covered by Vivi for returns, or any shipments that have been lost or damaged in transit.

An invoice will be sent through to you to cover the shipping cost. Any additional customs fees are to be paid to the courier prior to receiving your shipment.

TRACKING & SUPPORT

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Please click here if you would like to track your order.

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Shipping policy

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TRACKING & SUPPORT

Aloe’s anti-inflammatory and wound-healing properties and reduction of GERD symptoms pmc.ncbi.nlm.nih.gov.

Aloe syrup decreased frequency of multiple GERD symptoms over four weeks pmc.ncbi.nlm.nih.gov.

Alginate therapy forms a raft and reduces acid pocket and reflux episodes pmc.ncbi.nlm.nih.gov.

Meta-analysis showing alginate more effective than placebo or antacids (OR 4.42) pmc.ncbi.nlm.nih.gov.

Clinical trial of alginate vs. placebo demonstrating symptom score improvements pmc.ncbi.nlm.nih.gov.

Slippery elm as a demulcent for hyperacidity and ulcers pmc.ncbi.nlm.nih.gov and its microbiota-modulating effects pmc.ncbi.nlm.nih.gov.

Marshmallow root mucilage forming protective gel health.com and preclinical ulcer-protection study【turn1search0†L1-L7】.

Differences in Dietary and Lifestyle Triggers between Non-Erosive Reflux Disease and Reflux Esophagitis webmd.com pmc.ncbi.nlm.nih.gov.

Potential risks of long-term PPIs: nutrient depletion, bone fractures, kidney disease my.clevelandclinic.org.

WebMD – In its feature on foods that soothe reflux, WebMD lists aloe vera as an “old treatment for GI problems” that seems to help with reflux webmd.com.

Prevention Magazine – Prevention reports on a small 2015 study in which participants taking aloe vera syrup saw a reduced frequency of reflux symptoms prevention.com.

Verywell Health (Slippery Elm) – Verywell Health explains that slippery elm bark is a natural demulcent that coats the throat and esophagus, creating a protective gel that soothes irritation verywellhealth.com.

Verywell Health (Marshmallow Root) – The same site notes that marshmallow root is sometimes used to form a protective layer on the lining of the digestive tract, helping to ease discomfort webmd.com.

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HANDLING

TRACKING & SUPPORT

Aloe’s anti-inflammatory and wound-healing properties and reduction of GERD symptoms pmc.ncbi.nlm.nih.gov.

Aloe syrup decreased frequency of multiple GERD symptoms over four weeks pmc.ncbi.nlm.nih.gov.

Alginate therapy forms a raft and reduces acid pocket and reflux episodes pmc.ncbi.nlm.nih.gov.

Meta-analysis showing alginate more effective than placebo or antacids (OR 4.42) pmc.ncbi.nlm.nih.gov.

Clinical trial of alginate vs. placebo demonstrating symptom score improvements pmc.ncbi.nlm.nih.gov.

Slippery elm as a demulcent for hyperacidity and ulcers pmc.ncbi.nlm.nih.gov and its microbiota-modulating effects pmc.ncbi.nlm.nih.gov.

Marshmallow root mucilage forming protective gel health.com and preclinical ulcer-protection study【turn1search0†L1-L7】.

Differences in Dietary and Lifestyle Triggers between Non-Erosive Reflux Disease and Reflux Esophagitis webmd.compmc.ncbi.nlm.nih.gov.

Potential risks of long-term PPIs: nutrient depletion, bone fractures, kidney disease my.clevelandclinic.org.

WebMD – In its feature on foods that soothe reflux, WebMD lists aloe vera as an “old treatment for GI problems” that seems to help with reflux webmd.com.

Prevention Magazine – Prevention reports on a small 2015 study in which participants taking aloe vera syrup saw a reduced frequency of reflux symptoms prevention.com.

Verywell Health (Slippery Elm) – Verywell Health explains that slippery elm bark is a natural demulcent that coats the throat and esophagus, creating a protective gel that soothes irritation verywellhealth.com.

Verywell Health (Marshmallow Root) – The same site notes that marshmallow root is sometimes used to form a protective layer on the lining of the digestive tract, helping to ease discomfort webmd.com.

Legal

Brand

Differences in Dietary and Lifestyle Triggers between Non-Erosive Reflux Disease and Reflux Esophagitis webmd.com pmc.ncbi.nlm.nih.gov.

Verywell Health (Slippery Elm) – Verywell Health explains that slippery elm bark is a natural demulcent that coats the throat and esophagus, creating a protective gel that soothes irritation verywellhealth.com.

Verywell Health (Marshmallow Root) – The same site notes that marshmallow root is sometimes used to form a protective layer on the lining of the digestive tract, helping to ease discomfort webmd.com.